casino life Terms and Conditions

1.1 — Scope of Agreement

This document applies to the website https://casinolife.cam and all related services, including casino life's mobile application. These terms apply equally regardless of the device or means by which you access this platform.

1.2 — Age Requirement

All casino life services — casino games, sports betting, or any other entertainment — are intended solely for persons aged 21 years or older. If anyone under 21 registers, or if a user registers using another person's details, the account will be immediately closed and deposited funds may be forfeited.

1.3 — Right to Amend Terms

casino life reserves the right to partially or fully amend these terms at any time. Upon first login after any change, accepting the updated terms is mandatory. Changes will be communicated through the site. The latest effective terms will always be available on this page.

2.1 — One Account Policy

Each individual may operate only one account. If the same person creates multiple accounts, all accounts will be permanently closed and all bonuses and balances will be cancelled. This policy may also apply where multiple accounts are created from the same household or address.

2.2 — Accuracy of Registration Information

You must provide your correct name, date of birth, mobile number, and email address at the time of registration. Providing incorrect information may result in account suspension during identity verification. casino life may request a copy of your national ID or passport at any time for verification purposes.

2.3 — Account Security

It is your responsibility to keep your password and login details completely confidential. You are responsible for all activity carried out through your account. If you suspect unauthorised access, contact support immediately. casino life will never ask for your OTP or password.

2.4 — Right to Close Accounts

casino life reserves the right to temporarily or permanently close any account for reasonable cause. This includes suspected fraud, breach of terms, failure to verify age, and legal reasons. Where an account is to be closed, users will generally be given the opportunity to withdraw a valid balance beforehand, though this may not apply in cases of terms violations.

3.1 — Deposit Methods and Minimum Amount

The currently accepted deposit methods on casino life are: bKash, Nagad, Rocket, and bank transfer (for example: Dutch-Bangla Bank, Islami Bank, BRAC Bank). The minimum deposit amount for all methods is ৳100.

• bKash — minimum ৳100
• Nagad — minimum ৳100
• Rocket — minimum ৳100
• Bank Transfer — minimum ৳100

3.2 — Withdrawal Conditions

The minimum withdrawal amount is ৳800. Withdrawals are generally processed within 1 hour. Withdrawal methods and limits are consistent with deposit methods — withdrawals can be made via bKash, Nagad, Rocket, and bank transfer.

3.3 — Bonus Wagering Requirements

The casino life welcome bonus is 200% on the first deposit, up to ৳5,000. The bonus amount must be wagered 15 times before withdrawal. Example: depositing ৳1,000 earns a ৳2,000 bonus, giving a total balance of ৳3,000; to meet the wagering requirement on the bonus, ৳2,000 × 15 = ৳30,000 must be wagered. Wagering requirements for other promotions may differ — refer to the relevant offer's details.

3.4 — Deposit Source Verification

casino life reserves the right to verify the source of deposits. Deposits made from third-party accounts are not accepted and will be returned. Transactions must be made through a method registered in the account holder's own name.

4.1 — Bonus Claim Rules

Each bonus offer may be claimed only once (unless the offer's terms state otherwise). Read the full terms of the relevant offer before claiming a bonus. If multiple bonuses are active at the same time, the wagering requirement for the deposit bonus must be completed first.

4.2 — List of Promotions

casino life currently offers the following promotions:

• Weekly Deposit Reward: 50% of deposit, up to ৳5,000; wagering 20x; minimum deposit ৳100.
• casino life Slot Festival: 75% of deposit, up to ৳8,000; wagering 25x; once per day.
• Cricket Season Bonus: 60% of deposit, up to ৳6,000; wagering 18x; once per week.
• Birthday Special Gift: up to ৳2,000; wagering 10x; annually.
• Refer a Friend Bonus: up to ৳3,000; wagering 15x; per successful referral.

4.3 — Reasons for Bonus Cancellation

casino life reserves the right to cancel bonuses in the following cases:

• Attempting to claim bonus benefits through multiple accounts
• Following low-risk betting strategies with the intent to abuse bonuses
• Making deposits using a third-party account
• Registering with false information to claim a bonus

5.1 — VIP Tier Details

casino life's VIP program has four tiers:

• Bronze: weekly cashback up to 0.2%
• Silver: weekly cashback up to 0.5%
• Gold: weekly cashback up to 0.8%
• Platinum: weekly cashback up to 1.0%

Advancement to a higher tier depends on continued active participation and regular activity on the platform.

5.2 — How Cashback Is Calculated

Weekly cashback is calculated on the total net loss for the week (total wagers minus total winnings). Example: as a Gold member, if you have a net loss of ৳20,000 in a week, you will receive ৳20,000 × 0.8% = ৳160 cashback. Cashback is credited to your account every Monday.

5.3 — Limitations on VIP Benefits

VIP benefits apply only to active members at the relevant tier. VIP tier may be reduced if you become inactive or breach the terms. Cashback may not be directly withdrawable — once credited to your account, it is usable as a regular balance.

6.1 — Prohibited Activities

• Operating games through automated software, bots, or scripts
• Exploiting vulnerabilities or technical errors in the gaming system for advantage
• Colluding with other players to gain an advantage
• Any form of cheating, fraud, or money laundering
• Attempting to hack or gain unauthorised access to casino life's systems

6.2 — In Case of Technical Errors

If funds are incorrectly credited or game results are inconsistent due to a technical error, casino life reserves the right to recover that amount. Any winnings resulting from an error will not be considered valid. If you experience such an issue, notify support immediately.

6.3 — Responsible Gaming Obligations

casino life believes responsible gaming is every member's duty. By following the responsible gaming guidelines, you can set your own deposit limits, session time limits, or temporary breaks. Visit that page for more details on managing your gaming.

7.1 — Purpose of Data Collection

Only the minimum data necessary for registration and service delivery is collected. The data collected is used for account verification, security, promotional communications, and meeting applicable legal obligations. Data is not sold to third parties.

7.2 — Relationship with the Privacy Policy

These terms and conditions should be read alongside casino life's Privacy Policy, which describes cookie use, data retention periods, and your data rights in detail. Together, both documents form the complete legal basis for the relationship between casino life and its users.

7.3 — Cookies and Tracking

Cookies and similar technologies are used when you visit casino life's website. These help improve site functionality, maintain login sessions, and assist in analysing usage patterns. Cookies can be managed through your browser settings, though some functionality may be limited as a result.

8.1 — Service Availability

casino life strives to ensure maximum availability. However, casino life is not liable for temporary disruptions caused by maintenance, technical issues, or external factors. Planned maintenance will be communicated through the site in advance.

8.2 — Third-Party Content

casino life hosts games from various providers including Pragmatic Play, PG Soft, JILI, and Evolution. Full responsibility for the RTP, rules, and functionality of these games rests with the respective game provider. casino life provides these games solely as a platform.

8.3 — Responsibility for Gaming Decisions

Gaming is entirely at your own decision and risk. The platform bears no responsibility for financial losses incurred from playing on casino life. Answers to various questions about gaming risks and awareness can be found in our FAQ.

9.1 — Support Channels

casino life provides 24/7 live chat and email support in both Bangla and English. Support email: [email protected] — contact us through this channel for any complaints, questions, or financial matters.

9.2 — Complaints Process

After a complaint is submitted, casino life will review it within a reasonable time. Additional information or documents may be requested for a detailed investigation into complex matters. Some account activity may be temporarily suspended while a complaint is being processed.

9.3 — Dispute Resolution Method

Any dispute between casino life and a user will first be addressed through negotiation. In any dispute, casino life's decision will be considered final; however, you may submit a request for reconsideration through support.

10.1 — Entire Agreement

These terms and conditions, the privacy policy, and the terms of any specific promotions together form the entire agreement between casino life and the user. No other oral or written promises or understandings outside of these are binding.

10.2 — Severability

If any provision of this document is found to be legally unenforceable, the remaining provisions will continue in full effect. In place of the unenforceable provision, a valid provision closest in legal meaning will be applied where possible.

10.3 — Language Precedence

These terms and conditions are published in Bengali. Any translated version in another language is for convenience only — in the event of a dispute, the Bengali version will prevail.

10.4 — Reservation of Rights

If casino life does not enforce a particular condition in a given situation, that does not mean the condition has been waived. casino life reserves the right to enforce that condition again at any time.